Terms of Service

Effective Date: 9/15/2025

1. Acceptance of Terms

By accessing and using this website ("Service") operated by Emergency Roofing Services ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

This website provides information about emergency roofing services and connects homeowners with licensed roofing contractors in their area. Our services include:

  • Emergency roofing service information and referrals
  • Free roofing inspection coordination
  • Connection with licensed, insured roofing contractors
  • Insurance claim assistance coordination
  • Educational content about roofing services

Important: We are a referral service. We do not directly provide roofing services or employ roofing contractors.

3. Contractor Network

We maintain a network of independent, licensed roofing contractors. While we strive to work only with qualified professionals, we:

  • Do not directly employ any roofing contractors
  • Are not responsible for the quality of work performed by contractors
  • Recommend verifying contractor licenses and insurance independently
  • Encourage obtaining multiple estimates for roofing projects

4. Use License

Permission is granted to temporarily download one copy of the materials on this website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials

5. Emergency Services Disclaimer

IMPORTANT EMERGENCY NOTICE:

  • Response times may vary based on weather conditions, time of day, and contractor availability
  • In life-threatening emergencies, contact 911 immediately
  • We cannot guarantee immediate availability of contractors
  • Emergency tarping may be provided but is subject to safety conditions
  • Severe weather may delay emergency response

6. Pricing and Payment

Our referral service is free to homeowners. However:

  • Contractors set their own prices for roofing services
  • We are not involved in pricing negotiations between homeowners and contractors
  • All payments are made directly to the contractor
  • We recommend obtaining written estimates before work begins
  • Free inspections may be available but are subject to contractor policies

7. Insurance Claims

We may coordinate insurance claim assistance, but:

  • We do not guarantee insurance claim approval
  • Final claim decisions are made by your insurance company
  • You should contact your insurance company directly for claim questions
  • Contractors may assist with paperwork but cannot guarantee outcomes

8. Disclaimers

The information on this website is provided on an 'as is' basis. To the fullest extent permitted by law, this Company:

  • Excludes all representations and warranties relating to this website and its contents
  • Makes no warranties about the quality or availability of contractors
  • Does not guarantee specific response times or service outcomes
  • Is not responsible for weather-related delays or safety concerns

9. Limitations of Liability

In no event shall Emergency Roofing Services or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on this website, even if we or our authorized representatives have been notified orally or in writing of the possibility of such damage.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

10. Accuracy of Materials

The materials appearing on this website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its website are accurate, complete, or current. We may make changes to the materials contained on its website at any time without notice.

11. Links

We have not reviewed all of the sites linked to our website and are not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked website is at the user's own risk.

12. Modifications

We may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

13. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of New York and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

14. User Conduct

You agree not to use the service to:

  • Provide false or misleading information
  • Interfere with or disrupt the service or servers
  • Attempt to gain unauthorized access to any systems
  • Use the service for any unlawful purpose
  • Harass or abuse contractors or other users

15. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Emergency Roofing Services

Phone: (833) 333-0915

Address: 1216 Broadway, New York, NY 10001

Email: [email protected]

These terms of service were last updated on 9/15/2025